Thank you for choosing Losea Ceramics! We strive to provide a seamless and reliable shipping experience for our customers. Please review the following shipping policy for important information regarding shipping methods, costs, timeframes, and restrictions.

• Shipping Methods: We offer standard shipping options for domestic orders. The available shipping methods will be displayed during the checkout process. We utilize trusted carriers such as FedEx and UPS for our shipments.

• Shipping Costs: There is a flat shipping rate for all domestic orders, and it will be displayed during the checkout process before you make the payment. Please note that additional fees, such as taxes may apply and are the responsibility of the customer.

• Shipping Timeframes: Once your order is processed and confirmed, the estimated shipping timeframe is 3-5 days. Please note that the shipping timeframe may vary depending on the availability of the product, order volume, and destination. While we make every effort to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances.

• Order Processing: All wares are made by order and take between 3-4 weeks dependent on volume. We strive to process and prepare orders for shipment as quickly as possible. During peak seasons or sales events, processing times may be slightly longer. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

• Tracking and Order Status: For all shipped orders, we provide tracking numbers that can be used to monitor the progress of your delivery. You will receive the tracking number via email once your order has been shipped. You can track your package by visiting our website and entering the provided tracking number in the designated tracking section.

• All sales are final sale.

 

If you have any further questions or need assistance with your shipment, please don't hesitate to contact us. We are here to help!